What do the prices of the rooms include?

The room prices include: buffet breakfast, car parking, access to private beach (subject to availability) with one sun lounger, one deck chair and one umbrella, bicycle hire, VAT and WiFi connection throughout the hotel.

Can I pay with credit card?

Yes, we accept the main credit cards: Visa, MasterCard and Maestro.

Is it safe to pay by credit card?

A secure connection is used for your booking, all personal information is encrypted and treated as confidential. Your credit card data (number and expiry date) are requested by way of guarantee: the hotel reserves the right to check the validity of the credit card prior to your arrival, requesting pre-authorisation from the relevant circuit of the full amount of your reservation in the event of no-show or late cancellation.

Bookings received with incorrect, missing or invalid credit card codes are not considered as confirmed and are therefore not guaranteed.

How do I know my reservation is confirmed?

Immediately after making a reservation you will receive a confirmation e-mail of the actual booking with a summary of your stay.

What happens if I have to cancel the booking?

Reservations made through the website www.hotelromajesolo.it may be cancelled or changed in accordance with our cancellation policy given in the reservation e-mail.

What happens in the event of non-arrival/no-show, early departure, cancellation or changes outside the time limits?

If you fail to arrive, leave early or change/cancel your booking, a penalty will be applied in accordance with our cancellation policy given in the reservation e-mail. This amount will be charged on the credit card given at the time of booking by way of guarantee. For other special offers, please also refer to the cancellation policy given in the promotional material.

At what time can I check-in? What time should I check-out by?

The room is available after 2 p.m. (14.00) on the day of arrival. You must check-out before 10 a.m. on the day of departure. For any special requirement, please contact our staff in advance and they will do everything possible to help you.

Is it possible to check-out late in the evening?

For any special requirement, please contact our staff in advance on number +39 0421 971 523, or at the e-mail address info@hotelromajesolo.it

Do you have a reserved car park? How much does it cost?

A large car park next to the hotel is available free of charge exclusively for our guests.

Are baby cots available in the room? How much do they cost?

Yes, if you are travelling with a baby we will ensure you find a comfortable cot in your room free of charge, included in the children's rate.

Do you have any rooms where smoking is allowed?

Hotel Roma is 100% no smoking.

When is breakfast served?

A buffet breakfast is served between 7.30 and 10 a.m. Even if you wish to sleep late, there’s no need to worry: a member of staff will ensure you start your day in the best way possible!

Can the hotel cater for special dietary requirements?

Our chef will cater for any dietary requirements due to food allergies or intolerances. Please inform the maître or reception upon arrival of any special requirement. We will be happy to look after you!

Does Hotel Roma also provide access to the Internet?

The hotel’s WiFi network is available throughout the hotel and in every bedroom for you to connect up free of charge while you are with us. Ask at reception for the password so that you can enjoy unlimited browsing on the Internet free of charge.

How much does the Internet connection cost?

The hotel’s WiFi connection is free of charge for Hotel Roma guests.

Are there any rules for pets?

Small pets are permitted at a cost of 5,00 € per day, our staff will be happy to help with regard to any special requirements.

How much does the sun lounger on the beach cost?

One sun lounger, one deck chair and one umbrella are included in the price. You must ask the beach attendant for any extra sun loungers. The service is available subject to availability.

Do you offer a bicycle hire service?

Our guests may use bicycles free of charge for pleasurable tours of Jesolo and environs.

What type of accommodation package can I book?

Hotel Roma offers just bed and breakfast, half board or full board rates.